The current research study indicates the pandemic has actually triggered a wave of development throughout customer industries in Canada.
According to a recent survey from Accenture– an international expert services business, 95 percent of participants stated they made at least one adjustment to their lifestyle which they expect will certainly end up being long-term.
The mass shift to functioning from residence, focusing on buying locally, and changing itinerary have forced industries to reassess exactly how they deal with the pandemic-adapted consumer.
“The lasting impact of the pandemic will be felt well into the future and Canadian consumer-facing companies have learned all too well why they must be agile, resilient and responsive to change,” Jeffrey Russell, president of Accenture in Canada, said in a news release.
“Yet these trying times have also created opportunity and ignited innovation. Many companies reinventing how they do business and expanding in new growth areas–and many are using advanced analytical capabilities to identify and make the most of changing consumer trends,” he continued.
After spending a significant part of the last 15 months working from the house, numerous respondents expect to keep some versatility when it concerns how as well as where they function moving forward.
In addition, 69 percent of Canadians that will likely proceed to work from home after the pandemic wraps up claimed they wish to occasionally work from a “3rd space,” someplace besides their office and house– 30 percent stated they would certainly want to pay a fee out of their very own pockets to function from a coffee shop, bar, resort, or retailer with a specialized space.
Better, 53 percent of Canadians who often travel for work expect to lower such tasks progressing.
“Travel and hospitality firms have had to be both creative and practical to find new revenue streams in order to keep the lights on over the past very challenging year,” Daniel Bunyan, managing director and travel industry lead at Accenture in Canada, said in the same release.
“We have seen hotel rooms converted into pop-up restaurants while others have created a ‘third space’ for those looking for a temporary office setting outside of their home. While there has been experimentation with innovation in select pockets, companies need to scale these new services and address travelers’ renewed focus on health and safety, for example, by using the cloud to help enable fully contactless interactions,” he continued.